Shipping policy

Shipping policy: 


We are pleased to offer worldwide shipping from our location in the USA. We ship to customers across the globe.


Shipping and Delivery Times:

Please note that delivery times may vary depending on the destination country. While we strive to deliver orders in a timely manner, please anticipate possible delays due to customs procedures and other factors beyond our control.


Currency and Pricing:

All prices on our site are listed in US dollars. Your credit card company will convert the amount to your local currency at the current exchange rate.


International Orders and Import Regulations:

When placing an order from outside the United States, it is the responsibility of the recipient to ensure that the product can be legally imported into the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Import taxes, customs duties, and fees may be imposed by the recipient's country upon arrival. Any additional charges for customs clearance are the responsibility of the recipient. Please note that we have no control over these charges and cannot predict their amount.


Customs, Duties, and Taxes:

Customs, duties, and taxes are non-refundable. In the event that a shipment is refused due to unexpected import fees, the original shipping cost and any return shipping charges will not be refunded. Customs policies vary by country, so it is advisable to contact your local customs office for detailed information. Customs clearance procedures, if required, can cause delays beyond our original delivery estimates.


Tips for Smooth Customs Clearance:

To avoid delays in receiving your order, we strongly recommend providing a phone number where you can be reached by customs when your product arrives. This will be listed on the commercial invoice to facilitate customs clearance. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Most carriers hold shipments for a certain period after arrival in the destination country before returning them to the sender.


Refusal of Delivery at Customs:

If a shipment is refused at customs, we do not refund the original shipping charges. Please note that customs clearance procedures and fees vary, and it is the customer's responsibility to understand and comply with their local customs regulations.


Questions and Contact:

If you have any questions or concerns regarding your international order, please feel free to contact us We are here to assist you.


Document Provision:

We provide all necessary documents, including export licenses, invoices, packing lists, and patent LC, to the recipient to facilitate the importation of our goods.