Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mykeypremium.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device, often including an anonymous unique identifier. For more information about cookies, and how to disable them, visit: http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers, though these are processed securely by Shopify/Stripe and not stored by us), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.


How Do We Use Your Personal Information?

We use the Order Information that we collect generally to:

Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).

Communicate with you.

Screen our orders for potential risk or fraud.

Provide you with information or advertising relating to our products or services, consistent with the preferences you have shared with us.

We use Device Information to help us:

Screen for potential risk and fraud (in particular, your IP address).

Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

We use Shopify to power our online store. Read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We use Google Analytics to understand how our customers use the Site. Read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information:

To comply with applicable laws and regulations.

To respond to subpoenas, search warrants, or lawful requests for information.

To protect our rights or the security of our Site and customers.


SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:

Facebook

Google

Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal.


Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Your Rights

Depending on where you live, you may have the right to access, update, correct, or delete your personal information.

European Residents (GDPR): You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. You also have the right to object to processing, restrict processing, and request data portability.

California Residents (CCPA/CPRA): You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the right to request deletion, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information.

To exercise these rights, please contact us using the information below.


Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.


Security

We take reasonable precautions and follow industry best practices to protect your personal information. This includes using SSL encryption during data transmission, limiting access to personal data, and relying on Shopify’s PCI DSS compliant payment systems.


Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. If significant changes are made, we will update the date on this page and, where appropriate, notify you by email.


Minors

The Site is not intended for individuals under the age of 13.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by:

Email: shop@mykeypremium.com